Forward your company's address to your Tuti support address, so emails to it land in the Inbox. Both are in Settings → Inbox and email, under Your own address → Receiving emails, each with a copy button. On the Free plan, copy your support address from Email → Your support address on the same page. See Set up support email for the rest of the setup.

Forward it

  1. Signed in to Zoho Mail as your support address (like [email protected]), open Settings → Mail Accounts and choose the address.

  2. Under Forwards, enter your Tuti support address. Leave Delete original email copy after forwarding unchecked to keep a copy in Zoho.

  3. Zoho emails a code to your Tuti address. Copy it from your Tuti Inbox, choose Verify next to the address, enter the code and Confirm.

An admin can set it up instead, in the Admin Console under Users, the user, then Mailbox settings → Email Forwarding.

Zoho's free plan doesn't include forwarding. See Zoho's guide.

Check it

Send an email to your address from another account. Once it arrives, Receiving emails says Forwarded. On the Free plan, look for it in your Inbox.